Changing Hearts, LLC
Behavioral Health Services
Welcome to Changing Hearts, LLC
Behavioral Health Services
A place where transformation begins from the inside out.
At Changing Hearts, we walk beside individuals on a sacred journey to reclaim sobriety, restore dignity, and rebuild lives through structured, compassionate care. Founded in 2023, our mission is to create lasting change by supporting adults facing substance use disorders with real tools, real support, and real hope.
"Change the beat. Change the behavior. Change the life."
About Us
Our Mission
Changing Hearts' mission is to advocate and help educate the nature of mental health, substance abuse, and addiction to all individuals in our community. Changing Hearts is committed to providing recovery support services to individuals and families seeking help with addiction. We treat each individual with love and respect, offering a personalized, structured path to recovery in the real world.
Our Philosophy
"Change the beat. Change the behavior. Change the life."
At Changing Hearts, we believe true recovery begins when we learn to listen to the rhythm of our lives—and make the decision to change the beat. We understand that addiction thrives in cycles of pain, avoidance, and self-doubt. However, we are here to break those cycles by facing our past without allowing it to define us.
We acknowledge that healing comes from acceptance, not avoidance. We will not dwell on our mistakes, but we will learn from them. We are prepared to explore the behaviors, beliefs, and patterns that led us here—and build new ones based on honesty, accountability, and self-love.
At Changing Hearts, we're not just working on sobriety—we're becoming whole again.
Person-Centered Philosophy
At Changing Hearts Behavioral Health Services, our person-centered philosophy is demonstrated by leadership and personnel and guides service delivery across all programs and levels of care.
We are committed to providing an environment that promotes:
An Empowering Environment
Supporting individuals in gaining confidence, skills, and active involvement in their services
Meaningful Relationships
Fostering trust, engagement, and therapeutic alliance between individuals, staff, and support systems
Facilitation and Coordination of Services
Ensuring services are organized, accessible, and responsive to individual needs, preferences, and goals
Interdependence
Encouraging a balance of independence and supportive connections within the community and recovery network
Respect for Choices
Honoring individual rights, preferences, culture, and values in all aspects of care
Dignity
Treating all individuals with respect, fairness, and compassion
Self-Determination
Supporting individuals in making informed decisions and directing their own recovery process
This philosophy is integrated into all aspects of service delivery, including assessment, treatment planning, service implementation, and discharge planning, ensuring that care remains individualized, culturally responsive, and focused on positive outcomes.
Programs & Services
Comprehensive, Medicaid-covered treatment services designed to support your recovery journey
PHP (Partial Hospitalization Program), including withdrawal management
7 days/week intensive day treatment with comprehensive care, including medically supervised withdrawal management
ASAM 2.1 – Intensive Outpatient Program (IOP)
Structured outpatient treatment with flexibility
Outpatient Treatment (OP) – ASAM Level 1
Ongoing outpatient care to support sustained recovery
Assessments and Referrals
Comprehensive clinical assessments and coordinated referrals to appropriate levels of care
Medication-Assisted Treatment (MAT)
Evidence-based medication support for recovery
Case Management
Comprehensive coordination of care and services
Non-Medical Transportation (NMT)
Transportation to appointments and essential services
Supportive Transitional Housing
Safe, structured housing for clients in recovery
Program Highlights
Immediate Access to Care
Admissions available 5 days/week across all levels of care
Weekend admissions available through pre-scheduling
Transportation via in-house staff and vehicles
Ability to support individuals from day 1 of recovery up to 18 months with program continuity and minimal transitions
Short-Term Stabilization Model
10–14 day PHP stabilization track, including withdrawal management, to quickly engage and transition clients
Dual Diagnosis Focus
Integrated treatment for substance use and co-occurring mental health disorders
Comprehensive Clinical & Support Services
Individualized Therapy
Tailored to each client's needs and goals
Group Therapy
Build connection, accountability, and shared growth
Case Management
Housing, employment, legal support, and care coordination
Transportation Assistance
Reducing barriers to care through in-house transportation support
Catered Meals
Supporting clients physically and clinically through nutritious, provided meals
Inclusive & Accessible Care
Who We Welcome
Adults ages 18–64
- Men
- Women
- Non-binary individuals
Insurance Accepted
- All Ohio Medicaid, including presumptive eligibility
- Dual plans with active Medicaid MCOs
No Coverage? No Problem
We accept clients with presumptive eligibility — you don't need to be fully enrolled in Medicaid to get started. Our team can help navigate the enrollment process.
Relationship-Inclusive
- Couples accepted when recovery is prioritized
- Clear boundaries around physical relationships during treatment
MAT-Friendly Approach
Medication-Assisted Treatment (MAT)
Evidence-based medication support integrated across all appropriate levels of care
Supported
MAT Supported
Medication-Assisted Treatment welcomed and fully supported throughout the program
Methadone Accepted
Accepted at all outpatient levels of care
Subutex Permitted
Permitted with a prior valid prescription
Not Permitted
No Non-MAT Controlled Substances
Controlled substances not part of an approved MAT protocol are not permitted during treatment
Treatment Philosophy
Phase-Based Approach
Phase 1
PHP (Partial Hospitalization Program), including withdrawal management
(ASAM 2.5)
Phase 2
Partial Hospitalization Program (PHP)
(ASAM 2.5 – 7 days/week)
Phase 3
Intensive Outpatient Program (IOP)
(ASAM 2.1)
Phase 4
Outpatient Treatment (OP)
(ASAM Level 1)
Each phase includes structured groups, individual therapy, case management, relapse prevention, skill-building, and community integration.
Admissions
Start your journey to recovery today. We accept Medicaid only - no private pay required.
Insurance Accepted
We Accept Medicaid Only - No Private Pay
- CareSource
- Molina
- UHC (United Healthcare)
- Ohio Medicaid
- Buckeye
- Humana
Please note: Admission requires an assessment to determine the appropriate level of care and verification of insurance benefits.
Admission Process
Referral or Self-Contact
Reach out to us directly or through a referral
Pre-admission Screening
Complete screening and ASAM assessment
Intake & Orientation
Schedule intake appointment and orientation
Phase Placement
Placement in appropriate treatment phase
Treatment Planning
Ongoing planning and recovery support
Ready to Start Your Recovery Journey?
Contact us today to begin the admission process. Our compassionate team is here to help.
Our Clinical Team
Licensed & Credentialed Professionals
Every member of our care team holds recognized credentials in addiction treatment and mental health — ensuring you receive qualified, evidence-based support at every stage of recovery.
Board-Certified Medical Doctor
Addiction & Mental Health
Registered Nurse
Clinical Care Support
Licensed Independent Chemical Dependency Counselor
Licensed Professional Counselor
Licensed Chemical Dependency Counselor
Bachelor's Level Qualified Mental Health Professional
Our multidisciplinary team collaborates across medical, clinical, and peer support roles to deliver whole-person care — addressing addiction, mental health, and the social determinants that shape lasting recovery.
Therapeutic Approach
Evidence-Based Practices
Therapeutic practices at Changing Hearts Behavioral Health include a comprehensive range of modalities — chosen for their proven effectiveness in addiction recovery and mental health treatment.
Dialectical Behavior Therapy
Cognitive Behavioral Therapy
Rational Emotive Behavior Therapy
Acceptance & Commitment Therapy
Solution-Focused Therapy
Motivational Interviewing
Trauma-Focused, Gender-Specific Therapy
Nutritional Education
Life Skills
Supportive Transitional Housing
Our five recovery residences support safe, structured living while clients engage in treatment. Housing provides a supportive environment for sustainable recovery.
Supportive transitional housing is available to PHP and IOP clients.
Housing Features:
- Structured chore systems
- Established curfews
- Random drug screens
- Peer accountability
- Weekly itineraries
- No-lending policy
- No-fraternization policy
Transportation Services
We offer Non-Medical Transportation (NMT) services to ensure clients can access essential appointments and services. All transportation is Medicaid-billed with no out-of-pocket cost.
Transportation For:
- Clinical appointments
- Court/probation visits
- Medical and pharmacy trips
- Job interviews
- Housing interviews
No Out-of-Pocket Cost to Clients
Client Rights & Confidentiality
We are committed to protecting your dignity, privacy, and autonomy at every stage of your treatment. All services are provided in compliance with HIPAA and 42 CFR Part 2. Clients are informed of their rights, grievance procedures, and the confidentiality of their records at admission.
Changing Hearts does not discriminate based on race, gender, religion, disability, sexual orientation, or justice involvement. We comply with all federal and state privacy, accessibility, and Medicaid regulations.
Contact Us
Ready to begin your recovery journey? Contact us today for compassionate, professional support.
Additional Contact
Need Immediate Help?
If you're experiencing a mental health crisis or substance abuse emergency, please contact:
Legal Disclosures
Confidentiality Notice: This information has been disclosed to you from records protected by Federal confidentiality rules (42 CFR part 2). The Federal rules prohibit you from making any further disclosure of this information unless further disclosure is expressly permitted by the written consent of the person to whom it pertains or as otherwise permitted by 42 CFR part 2.
A general authorization for the release of medical or other information is NOT sufficient for this purpose. The Federal rules restrict any use of the information to criminally investigate or prosecute any alcohol or drug abuse patient.
Non-Discrimination Policy: Changing Hearts does not discriminate based on race, gender, religion, disability, sexual orientation, or justice involvement. We comply with all federal and state privacy, accessibility, and Medicaid regulations.